- Any physical damage caused by abuse or improper
installations
- Any modification to any part of the battery or
its parts
- Physical damage to battery after purchase by
impact, neglect, or misuse
WARRANTY DOES NOT COVER THE FOLLOWING
ELECTRICAL ISSUES.
- Damage from direct “shorting” of the
battery
- Damage occurring from V-Twin Motors that have a
“jack shaft” get stuck and resulting in damaging of the battery
- Using a Battery Tender or similar product on
the Antigravity Battery (do not use trickle chargers)
- Use of Chargers intended for Lead Acid
batteries (do not use any charger designed for lead acid batteries)
- Use of Chargers NOT intended specifically for
Lifepo4 Lithium Motorsport Batteries with a maximum charge voltage not over
14.4v
- Overcharging due to a defect with vehicle’s
voltage regulator or defective charging system on the vehicle
- Over Charging battery above 14.6v
- Over Discharge of battery below 11v
- Allowing voltage to drop below 11v
- Excessive overcranking or using too small of a
battery necessary for the application
- Parasitic drains that discharge the battery to
below 11v (please check your electrical system for parasitic drains)
- Use in any non-standard electrical systems such
as “total-loss systems, ”24-volt systems”, etc….(Only standard stock systems
are warrantied)
All warranty claims are handled by Antigravity
Batteries directly. All warranty claims must be accompanied by the
original receipt from your retailer or your Antigravity
Batteries Invoice. Do not contact your reseller for warranty
claims. You may request a Return Merchandise Authorization (RMA#) by
sending an email notification to info@antigravitybatteries.com. You will be sent a warranty claim form.
Returns will only be accepted from the original
owner. A return authorization number must be acquired from Antigravity Batteries
before the battery is shipped. If a battery is received without a Return
Authorization Number, or without the original invoice then the battery will be
returned to the original shipper COD.
Customer must send back battery for warranty
service before a replacement battery can be shipped out. Antigravity Batteries
will not ship a battery out unless the original unit has been sent
back.
Antigravity Batteries are only eligible for one
warranty replacement. Once a battery has been repaired or replaced under
warranty, the replacement item only holds the remainder of the warranty period
from the date of the original purchase of the battery and only cover physical
defects.
All shipping charges, insurance and any damage
incurred during shipping for any and all warranty claims is the customer’s
responsibility. If the battery is determined to be defective, Antigravity
Batteries will pay for return shipping of the replacement battery back to the
customer (within the USA only) by ground shipping only. If the battery is NOT
defective, or the battery sale originated outside the continental US, shipping
back to the customer will be at the customer’s expense. Any shipping service
other than ground shipping as requested by the customer would be at the
customer’s expense.
Antigravity Batteries LLC reserves the right to
deny any and all claims if all conditions and terms are not met.
Returns MUST be accompanied
by:
- A copy of Original Receipt or Purchase
Invoice
- Filled our Warranty Claims form (contact
info@antigravitybatteries for a form)
- Antigravity Batteries -Issued
RMA#
Products found NOT defective after
in-house testing at Antigravity can only be returned to customers, at their
expense for shipping.
The 3 Year Limited Warranty is on a
pro-rated basis based from the original date of purchase. Only ONE battery
replacement will be given under warranty.
1-5 Months — Free Replacement
6-12 Months — 75% discount from retail
MSRP
13-24 Months — 50% discount from retail
MSRP
25-36 Months — 25% discount from retail
MSRP
If the battery is used in racing
competition of any kind, warranty is limited to 1 year.
TOTAL-LOSS
SYSTEMS OR NON-STANDARD USE IS NOT WARRANTIED!
Racing warranty is prorated on 1 year
basis.
1-5 mos free replacment, after 6 months 50% off
MSRP.
Customers are responsible for paying initial
shipping charge to return batteries. Antigravity Batteries will pay shipping on
replacement batteries sent to customers, except those without copy of receipt
and/or RMA#.
In cases where Antigravityi products are purchased
outside the United States, Canada, and Mexico, return shipping charges may apply
even for warranty-replacement cases. In our response to your online claim
submission, we will advise potential shipping costs, in such cases.
NON-WARRANTY RETURNS
Any merchandise in “new” condition which was
originally purchased via the Antigravity Batteries website may be returned to
Antigravity LLC within 30 days of purchase. Antigravity will test the product
for damage before a refund is given. For “as new” returns to other sellers,
please consult your seller for their terms.
Merchandise must be accompanied by a Return
Authorization Number, copy of original receipt or Antigravity Invoice/Order
number, and all original packaging in “new” condition.
Refunds will be granted less the actual original
shipping cost if it was a “free shipping” item. A restocking fee may be assessed
– or refund entirely refused – in case the product or packaging is damaged,
depending on severity.
SHIPPING DAMAGE
Any item damaged in transit must be reported to
the SHIPPER IMMEDIATELY upon opening of the package, and Antigravity Batteries
notified of damage at which time Antigravity will inform customer of next
action.
ANTIGRAVITY BATTERIES LLC LIABILITY IS
LIMITED TO REPLACEMENT OF THE BATTERY ACCORDING TO THE TERMS STATED ABOVE.
ANTIGRAVITY BATTERIES WILL NOT BE RESPONSIBLE FOR ANY EXPENSES FOR INSTALLATION,
TOWING, ELECTRICAL SYSTEM TESTS, CHARGING A BATTERY,
LOSS OF TIME, OR OTHER EXPENSES WHICH WOULD BE CONSIDERED AS INCIDENTAL OR
CONSEQUENTIAL DAMAGES. THIS WARRANTY DOES NOT COVER DAMAGE TO THE BATTERY CAUSED
BY ABUSE OR NEGLECT, A FAILURE TO KEEP THE BATTERY PROPERLY CHARGED OR
MAINTAINED, FIRE, COLLISION, EXPLOSION, FREEZING, THEFT, OVERCHARGING, OR
DAMAGE CAUSED BY MODIFICATIONS.
This warranty shall be IN LIEU OF any other
warranty, express or implied, including but not limited to, any implied warranty
of MERCHANTABILITY or fitness for a particular purpose.
NOTE: SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER LEGAL RIGHTS,
WHICH MAY VARY BY STATE.
Link to
warranty-registration:
http://antigravitybatteries.com/warranty-registration/
